Practical M365 & AI Training
for SMEs

Stop fighting your tools. Empower your team to work faster, communicate clearly, and secure your business data using the Microsoft 365 ecosystem.

Book a Training Call View Modules
Zero Jargon Hands-on Outcome Focused

Unlock what you're already paying for

Most businesses pay for Microsoft 365 every month, but only use it for email and basic Word documents.

We provide hands-on, practical training to help your team unlock the full potential of your digital workspace, reducing admin overhead, securing your data, and preparing your operations for AI. Outcomes first, jargon last.

Our Core Training Modules

Tailored, high-impact sessions designed to solve specific operational bottlenecks.

AI for Business: Practical Applications

For small business owners and sole traders, time is the most valuable asset. This 2-hour online workshop cuts through the industry hype to support SMEs in adopting AI as an everyday digital assistant. Designed specifically for business owners and managers, this session requires absolutely zero technical background. The workshop focuses strictly on real-world applications, such as drafting emails, summarising documents, and creating social media content, helping participants use AI to save hours of manual work, improve output quality, and overcome operational bottlenecks.

Workshop Agenda:
  • ✔ The Rules of the Road: Safety, Privacy & Tool Selection: Protecting data and spotting weak or incorrect outputs (the “eager intern” problem).
  • ✔ Live Workflow Demonstrations: Writing and improving emails, summarizing documents and notes, and creating and repurposing social media content.
  • ✔ The Prompting Framework: A simple framework for better prompts: Context , Role , Outcome, Audience , and Success criteria.
  • ✔ The Live Business Diagnostic Guided exercise to prioritize 3 quick wins to implement this week in your business.

M365 Fundamentals & Teams

Move beyond basic chat and video calls. Learn how to turn Microsoft Teams into your company’s central nervous system, cutting down internal email noise and keeping projects moving.

Workshop Agenda:
  • ✔ Moving Out of the Inbox: Rules of engagement for Teams vs. Email.
  • ✔ Structuring Your Workspace: Setting up Channels that map to your business.
  • ✔ The 'Hub' Approach: Pinning critical files and planner boards directly inside Teams.
  • ✔ External Collaboration: Safely sharing project spaces with clients.

SharePoint & OneDrive

Stop losing documents in personal desktop folders or relying on confusing email attachments. We map out a secure, logical home for your company's data.

Workshop Agenda:
  • ✔ The Golden Rule: The strict difference between OneDrive and SharePoint.
  • ✔ Architecture 101: Designing an intuitive, scalable folder structure.
  • ✔ Real-Time Co-authoring: Eliminating "Locked for editing" errors forever.
  • ✔ Permissions Mapping: Securely locking down sensitive HR and financial data.

M365 Security Fundamentals

Enterprise grade security simplified for small businesses. Ensure your business is protected against threats and compliant with data regulations.

Workshop Agenda:
  • ✔ Identity is the New Perimeter: Rolling out MFA without locking everyone out.
  • ✔ Safe External Sharing: Using secure links with expiration dates and passwords.
  • ✔ Data Loss Prevention: Standardizing the offboarding process to prevent leaks.
  • ✔ Device Basics: Ring-fencing company data on personal mobiles.

How We Deliver

Training designed to stick. We don't just lecture; we ensure your team leaves with practical skills.

Interactive Workshops

On-site or remote group sessions tailored exactly to your team's current technical skill level.

Leadership Deep-Dives

1-on-1 strategy sessions for owners and managers to fully understand the ROI of their existing tech stack.

Custom SOPs

We don't just train and leave, we provide standard operating procedure checklists for your team to reference later.

Ready to empower your team?

Let's discuss your current operational bottlenecks and build a training plan that gets your business moving faster.

Book a Training Call